Click on any FAQ to expand the answer.
Why do you need to be 90 pounds to zip?
Is proof of vaccination required?
Do I have to wear a face covering?
Why do you have a maximum of 250 pounds?
I don’t know how much everyone in my group weighs. What if someone does not meet the weight requirement?
My child weighs less than 90 pounds, but really wants to participate. Can he zip with someone else? Can we attach weights to him to make him heavy enough?
Preparing for Your Tour
Where do I find directions to Ziplines at Pacific Crest?
Can I take Lyft or Uber?
What should I wear?
What can I bring with me?
Can I bring a camera?
Do you provide all of the necessary equipment?
What if I arrive late for my scheduled tour time?
Where can I park?
Where can I stay?
It’s raining, and I don’t want to go zipping. Can I cancel?
Reservations & Booking
Why do I need reservations?
How do I make a reservation?
How far in advance do I need to make a reservation?
What is your cancellation policy?
Why is there a fee for rescheduling within 72 hours of my scheduled tour time?
The Tour Experience
I don’t want to participate, but I’d like to watch my friends and/or family zipline. Is this possible?
How physically demanding are your tours?
How many people will be in my tour group?
Which is better: the Mountain View Tour or the Canopy Tour?
How do we get from the Welcome Center to the start of the tour?
Are there restrooms available while on the tour?
What if I get scared or “chicken out”?
What is a rappel?
What is a “free-fall” rappel?
I don’t want to do the bridges or rappelling, I just want to zipline. Is this possible?
What happens if threatening weather blows up while I am up in the trees?
Is there food or water available while on the tour?
Do you take photos or videos of us while we are on the tour?
Is the tour safe?